Payment and Return Policy

Welcome to BizJunket, a leading website designing and digital marketing service agency. We appreciate your trust in our services and strive to provide you with the best possible experience. To ensure transparency and clarity, we have formulated the following Payment and Return Policy.

Payment Policy

1. Payment Process:

Upon availing our services, you will receive an invoice detailing the payment amount and the due date. We accept various payment methods, including credit cards, debit cards, and online transfers. Kindly make the payment within the specified time frame to initiate the project.

2. Return Policy:

In the event that you decide to cancel your project or request a refund, we offer a hassle-free return policy. Please note the following:

a. Return Period:

You are eligible for a refund within one week (seven calendar days) from the date of payment. After this period, we will not be able to process any returns.

b. Refund Process:

To initiate the refund process, please contact our customer support team via email or phone. Provide the necessary details, including your payment information and the reason for the refund request. Our team will review your request and respond within 48 hours.

c. Refund Eligibility:

We will process refunds only for payments made within the past seven calendar days. If your request falls within this timeframe and meets our refund criteria, we will initiate the refund process.

d. Refund Criteria:

i. Project Cancellation: If you decide to cancel the project before any work has been initiated, you are eligible for a full refund.

ii. Unsatisfactory Service: If you are unsatisfied with the services provided by BizJunket, please contact our customer support team. We will assess your situation on a case-by-case basis and determine the appropriate refund amount, if applicable.

iii. Technical Limitations: In some cases, technical limitations or unforeseen circumstances may prevent us from delivering the desired results. If this occurs, we will evaluate the situation and provide a suitable refund, if necessary.

e. Refund Process Timeframe:

Once your refund request is approved, we will process the refund within 5-7 business days. The refund will be issued using the same payment method used for the initial transaction.

Customer Support

If you have any questions or concerns regarding our Payment and Return Policy, please feel free to contact our customer support team. We are available to assist you throughout the process and ensure your satisfaction.

Thank you for choosing BizJunket. We look forward to serving you and exceeding your expectations with our website designing and digital marketing services.